Terms & Conditions
INSTALLATION AND MONITORING AGREEMENT
1. TERM: The term of this Agreement will be for an initial term of 1 year from the date the monitoring service begins and will be automatically renewed upon the expiration of the initial period and each renewal period thereafter for additional 1 years unless either party notifies the other in writing of its intent not to renew the Agreement at least 30 days prior to the end of the
initial term or any renewal term, as the case may be.
2. CUSTOMER INSTALLATION: Premises where the System is to be installed must have a standard modular telephone jack outlet. A representative of Company will install Customer in the proper premises. Customer to provide standard working phone lines required for the System to communicate with Company's Monitoring Facility. WHEN THE SYSTEM IS ACTIVATED CUSTOMER WILL BE UNABLE TO USE THE TELEPHONE
TO MAKE OTHER CALLS SUCH AS EMERGENCY CALLS TO THE 911 OPERATOR. THEREFORE, CUSTOMER MAY WISH TO HAVE THE SYSTEM CONNECTED TO A SEPARATE TELEPHONE LINE DEDICATED SOLELY TO THE SYSTEM. (This option may involve an extra monthly telephone company charge). Company warrants the System and installation labor for a period of ninety (90) days from the date of installation against defective parts and/or improper installation.
3. MONITORING SERVICES: Monitoring of System signals received by Company or its designated independent monitoring facility (the
“Monitoring Facility”) selected by Company. Monitoring service consists of the receipt of signals, analysis and response to such signals, if from the
System. All monitoring may be provided by an independent third-party monitoring facility designated by Company. Customer authorizes Company to select the Monitoring Facility. Company shall make every reasonable effort to notify the appropriate police or fire department and Customer of an
emergency condition reported to the Monitoring Facility. Upon receipt of a signal from Customer’s premises, Company shall endeavor to transmit the
appropriate notice to the appropriate police, fire or other authorities and to Customer. Customer acknowledges that signals transmitted from
Customer’s premises are wholly beyond the control of Company and are maintained and serviced by the applicable telephone company or utility.
4. TELEPHONE LINES: Customer will pay all charges made by any telephone company for installation, leasing and service charges of telephone
lines connecting Customer’s System to Company’s Monitoring Facility. Customer acknowledges that the signals from Customer’s System are transmitted
over Customer’s regular telephone service to Company’s Monitoring Facility, and in the event Customer’s telephone service is out of order,
disconnected, placed on vacation or otherwise interrupted, signals from the alarm system cannot be transmitted to Company’s Monitoring Facility
and Company will not receive such signals. Company and the Monitoring Facility rely upon telephone company for the prompt notification of
interruption when it occurs and assume no responsibility for failure or delay in receiving such notification. Customer acknowledges that signals
may not be received if the telephone lines are cut, interfered with, or if for any reason the telephone service is interrupted.
5. INTERRUPTION OF SERVICE: Company assumes no liability for interruption of Monitoring Service due to strikes, riots, floods, storms,
earthquakes, fire, power failure, insurrection, interruption or unavailability of telephone services cell service or internet, acts of God, or for any other cause beyond the control of Company, and Company’s obligations hereunder are waived in such event. It is the customers responsibility to notify Company of any interruption of service or communication failures.
6. ALARM PERMITS: Customer will apply for and pay for all local permits, alarm permits, or other charges imposed by any governmental agency
or other authority in connection with the System. Customer is responsible for maintaining such permits and complying with local laws and ordinances
relating to alarm System operation and use of the System.
7. FALSE ALARMS: Customer acknowledges that false alarms can occur. Company shall not be liable for any damages or losses sustained by
Customer as a result of false alarms. Customer agrees to indemnify and hold Company harmless from any fines, fees, or charges imposed by any
governmental authority as a result of false alarms.
8. LIMITATION OF LIABILITY: Customer understands that Company is not an insurer and that insurance coverage shall be obtained by
Customer, if any, solely at Customer’s expense. The System is designed to reduce, but not eliminate, certain risks of loss. Company makes no
guarantee or warranty that the System will in all cases provide the protection for which it is intended. Customer acknowledges that Company has
no control over the response time of police or fire departments, or other agencies. Customer agrees that Company shall not be liable for any loss
or damage caused by burglary, theft, robbery, fire, or any other cause, regardless of whether such loss or damage occurs due to the Company’s
performance or nonperformance of obligations under this Agreement or from negligence, active or otherwise, strict liability, or violation of any
applicable consumer protection law or any failure to perform any obligation.
9. DISCLAIMER OF WARRANTIES: COMPANY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, THAT THE SYSTEM OR
SERVICES SUPPLIED MAY NOT BE COMPROMISED OR THAT THE SYSTEM WILL IN ALL CASES PROVIDE THE PROTECTION FOR WHICH
IT IS INTENDED.
10. THIRD PARTY INDEMNIFICATION: If Customer has the property of others in its custody or the System extends to protect property of others,
Customer agrees to and will indemnify, defend and hold harmless Company from and against all claims brought by parties other than Customer.
11. SUSPENSION OR CANCELLATION: This Agreement may be suspended or cancelled without notice at the option of Company if Company’s
Monitoring Facility is destroyed or damaged, if Customer fails to follow operating instructions, or in event Customer’s telephone service is out of order or disconnected. Company may terminate this Agreement upon ten (10) days written notice if Customer fails to pay any amount due or otherwise
fails to perform under this Agreement.
12. CREDIT REVIEW: Customer hereby authorizes Company to conduct credit checks and reviews as to Customer prior to commencement
of Monitoring Services and from time to time thereafter at the discretion of Company.
13. CHANGE IN PREMISES: Customer agrees to notify Company of any changes to the premises, including change of address, ownership,
or occupancy. Customer acknowledges that any such change may require modifications to the System.
14. ASSIGNEES/SUBCONTRACTORS: Company has the absolute right to assign this Agreement to a third party monitoring company,
subcontractor, or distributor. Customer acknowledges that this Agreement shall apply to such assignees or subcontractors.
15. MISCELLANEOUS: This Agreement shall be governed by the laws of the State of South Carolina. Any action arising out of this Agreement
shall be brought in the courts of South Carolina. This Agreement constitutes the entire Agreement between the parties and may not be amended
or modified except in writing signed by both parties.