Privacy Policy

Effective Date: [April 19, 2025]
Sentinel Alarm Company
Mount Pleasant, South Carolina

At Sentinel Alarm Company, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our site or services, you agree to the terms of this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This may include:

  • Name, phone number, email address, and physical address

  • Security system preferences or service inquiries

  • IP address, browser type, and website usage patterns (via cookies)

2. How We Use Your Information

We use your information to:

  • Respond to service inquiries or customer support requests

  • Schedule installations or consultations

  • Improve our website functionality and marketing effectiveness

  • Send updates, promotions, or service notifications (with opt-out option)

3. Information Sharing

We do not sell or rent your personal information. We may share information only in these limited cases:

  • With service partners or technicians strictly for the purpose of delivering requested services

  • When required by law, regulation, or legal process

  • In the event of a company merger, acquisition, or asset sale (with prior notice)

4. Cookies and Tracking

Our website uses cookies and analytics tools to understand user behavior and improve performance. You may disable cookies through your browser settings, but it may affect site functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

6. Your Choices

You may:

  • Request access, correction, or deletion of your personal data

  • Opt out of marketing communications at any time

  • Disable cookies or limit tracking through browser controls

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years of age.

8. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Sentinel Alarm Company
CSR@SentinelAlarmCo.com